Find quick answers to common questions about our services, process, and pricing. Can't find what you're looking for? Our team is here to help!
We offer four main technology services: 🔌 Network Cabling & Smart Building Integration: Structured cabling, network infrastructure, and smart automation systems for offices and buildings. 📱 App Development: Custom mobile applications for iOS and Android, including cross-platform solutions and user experience design. 🌐 Website Development: Responsive websites, e-commerce platforms, and corporate websites with SEO optimization. 📹 CCTV Installations: HD surveillance systems with remote monitoring, cloud storage, and smart security features.
Project timelines vary based on complexity and scope: • Basic Websites: 2-3 weeks • E-commerce Websites: 3-5 weeks • Mobile Apps: 4-8 weeks • Network Installations: 1-2 weeks • CCTV Systems: 3-5 days (installation only) These are estimates - we'll provide a detailed project timeline during our initial consultation based on your specific requirements.
Absolutely! We believe our relationship continues long after project completion. Our support services include: ✅ Ongoing Maintenance: Regular updates, security patches, and performance monitoring ✅ Technical Support: Responsive help desk for any issues or questions ✅ Training: Comprehensive training for your team to manage systems ✅ Warranty: Coverage on all our installations and hardware ✅ Emergency Support: Quick response for critical issues We offer flexible support packages tailored to your needs and budget.
Our proven 5-step process ensures successful project delivery: 1. Discovery & Planning: We deeply understand your needs, goals, and requirements 2. Proposal & Agreement: Detailed solution proposal, timeline, and pricing 3. Design & Development: We bring your vision to life with regular updates 4. Testing & Review: Thorough testing and client review sessions 5. Launch & Support: Deployment and ongoing maintenance support We maintain transparent communication throughout and involve you at every key milestone.
Our pricing is comprehensive and transparent. All packages include: • Professional Consultation: In-depth analysis of your requirements • Custom Design & Development: Tailored solutions for your business • Quality Assurance: Thorough testing across all devices and scenarios • Deployment: Smooth launch and setup • Basic Training: Training for your team to use the new systems • Documentation: Complete project documentation • Warranty Period: Initial support and bug fixes Additional services like advanced training, extended support, and custom features are available as add-ons.
Yes, we offer flexible payment options to make our services accessible: • Standard Option: 50% upfront, 50% upon project completion • Milestone Payments: For larger projects, payments tied to project milestones • Payment Plans: Extended payment plans available for qualifying clients • Corporate Billing: Monthly invoicing for established businesses We accept various payment methods including bank transfers, mobile money, and credit cards. Let's discuss what works best for your budget!
We believe in transparent pricing with no surprises. Here's what you should know: ✅ Included in Quote: All development, design, testing, and basic training costs ✅ Clearly Stated Extras: Third-party services (domain, hosting, SSL certificates) are quoted separately ✅ Optional Add-ons: Additional features or services are presented as optional upgrades ✅ Change Management: Scope changes are documented and approved before implementation We provide detailed quotes that break down all costs, and we'll discuss any potential additional expenses upfront. There are no hidden fees in our pricing structure.
We work with modern, reliable technologies suited for your project needs: 🌐 Web Development: • Frontend: React, Vue.js, HTML5, CSS3, JavaScript • Backend: Node.js, Python, PHP, .NET • CMS: WordPress, Custom CMS • Databases: MySQL, MongoDB, PostgreSQL 📱 Mobile Development: • Native: Swift (iOS), Kotlin (Android) • Cross-platform: React Native, Flutter 🔌 Infrastructure: • Networking: Cisco, Ubiquiti, enterprise-grade hardware • Security: Hikvision, Dahua, professional surveillance systems We choose the right technology stack based on your requirements, scalability needs, and long-term goals.
We're flexible and can work with both scenarios: ✅ New Systems: We excel at building custom solutions from the ground up, tailored to your specific needs. ✅ Existing Systems: We can integrate with, upgrade, or enhance your current infrastructure, including: • Website redesigns and migrations • App updates and feature additions • Network infrastructure upgrades • Security system expansions ✅ Hybrid Approach: Often, we combine existing systems with new solutions for optimal results and cost-efficiency. During our discovery phase, we'll assess your current setup and recommend the best approach for your situation.
Security is our top priority. We implement multiple layers of protection: 🔒 Data Protection: • SSL encryption for all data transfers • Secure authentication systems • Regular security audits and penetration testing • Compliance with data protection regulations 🛡️ System Security: • Regular security updates and patches • Firewall protection and intrusion detection • Secure coding practices • Backup and disaster recovery plans 🤝 Client Confidentiality: • Strict non-disclosure agreements • Secure file transfer protocols • Limited access to sensitive information • Regular security training for our team We treat your data with the same care we'd expect for our own confidential information.
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